Frequently Asked Questions

We’re here to answer any questions about our premium cat food. If you have any more queries please don’t hesitate to contact us.

At My Muezza, we use halal chicken obtained from a certified source.

There is no obligation to feed your cat halal. However, to prevent any risk of cross-contamination, we believe if the option is there then why not? Here at my muezza, we are giving you that option to keep halal cat food within your home.

Why not check out our transition guide on our product page (also on the back of our bag)? This will show you how to gradually introduce my muezza as part of a new diet for your feline. If you are still having difficulty, why not get in touch with us via our social media & send us a direct message. We can try to provide some more advice & have a chat about your fussy eater!

You will find the best before date printed on the front of our bags. Head over to the back for our storage instructions.

We are based in the UK

You can refer to our daily feeding guide which is located on the back of our bag & also on our product page! Remember, always ensure fresh drinking water is available for your pet.

Please note that to process a refund/exchange, your product must be returned in the same condition it arrived in – meaning we cannot accept used/opened products.

Contact us with your order number and the reason for your return. If your return is accepted, we will send instructions on how to return your parcel back to us.